I bought a Kodak ESP9; right off the bat there is no manual. I put it together, and tried to print out a picture. I had to check its quality, since ink is so cheap. I couldn't print it and got an error 1000. Okay I called tech support, and honest to God I spoke with two regular tech's and finally wound up with one of the Supervisors. Only one of the three I could understand well enough. I was told to download a newer software off their site and did all that was required, and tried to print a picture, and it still gave me the same error. We did the ole unplug everything and kick it back on. We rebooted I don't know how many times? Even the Supervisor came in and took over my computer trying to fix the problem. Some six plus (6+) hours later he signs off telling me he is going to give the files he copied to the Engineer. That was on Friday 10/01 because it was the weekend I had to wait for Monday to come around, and I receive an E-mail asking if I would be available on Monday the 5th and I responded that they could. Here it is Tuesday the 6th and haven't heard from anyone yet. Over the weekend I discovered that I got some other errors. Such as "Printer doesn't recognize ink cartridges" Papers edge not found, wouldn't accept card stock, nor could I print business cards. It took numerous tries' and on pure white card stock before would it accept to print business cards. I can't figure out how to lighten the light or darkness of a document being copied or scanned. If it is printed front & back. The light on the scanner is such that it will bleed through and I get a revered copy of what is on the side that is not being copied, and it prints crooked and really slow. I haven't had near the problems that I have read other people having with tech support, but I am only a newbie to this. NOPE if you ask me DON'T ANYONE BUY A KODAK ESP9~~ Dirty Words~~ NUFF SAID!Get more detail about Kodak EasyShare ESP 9 All-In-One Printer (2252930).
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