I just spent an hour and a half on the phone with Epson technical support to finally come to a resolution that my type of wireless network (WPA2) is NOT one of the networks this printer works with because WPA2 is private. Their recommendation was to change my network to allow for the printer to be supported. How about they change their settings or offer a software update to accommodate the customer, not the other way around. I'm not about to fuss with my established private secured network for a printer.
Not only was this product a complete waste, but I just wasted 84 minutes of my time on the phone with a not friendly nor helpful technical support agent!
Advice: Check your network before committing to this printer. No where was I advised prior to my purchase that I needed a specific type of wireless network already set-up.
Note: This product does NOT support WPA2 networksGet more detail about Epson WorkForce 40 Wireless Color Printer (Black) (C11CA27201).
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