Been an HP lover for years, but never again will I buy one. I've had two Photosmarts that have quit shortly after warrantee is up with the same problem - Ink system failure. A lot of these can be reset but they eventually get you.
Also the software has gone to he**. The installation and support is so complicated and riddled with holes I've spent much more debugging it than any other component. Installs fail easily. There is no restore function. Temporary files are created that can easily be deleted which damage the installation. (HP do you understand the concept of software restore and that needed files should not be temporary?) One time things go so bolixed up I had to restore my computer just to get the install functions to work. Then there's the infamous duplex printer failure. You go to print using the duplexer and get the message duplexer not installed (but wait - it's part of the machine!) So hit print single sided and it prints double sided just fine.
Support? Better off with someone off the street. Takes forever to get someone on chat, the phone, or email. Then they quote a stock answer. Finally you might get someone who knows what they're doing. That's if they haven't totally forgotten you. What - you use the printer for critical functions? Forget that - your going to spend days getting anything fixed.
Like I said, I've loved HP since the early 80's. But I would never buy another product from them again in my life. What's worse than hardware that starts out beautifully then always take a swan dive - software that's got to be the worst in the industry - support that ought to pay you for wasting your time.
Spend your money elsewhere.Get more detail about HP Photosmart C7280 All-in-One Printer.
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