My printer is less then an year old, and I wanted to it work with Windows 7. So I went to HP's web site to look for updates. Well they tell you that Windows 7 has a limited support for the Officejet K5400. No check more aline the ink, how full are your printer ink tanks. So I called. I just wanted to know if HP was going to support this printer. They asked for the serial number, and told me they could not help me. I did not want a repair, I just wanted to know if they were going to make a driver for this printer or not. I thought it was a simple question.
All I got was sorry your printer is out of warranty- we cant help you.
This printer is less then a year old. THINK ABOUT THAT. HP refuses to talk to me about drivers because less then one year old printer is out of warrnity. I am not talking about if it's working- I am talking about if they are going to make a driver for a year old printer. It would be like "sorry your car is a year old, we don't make wheels for it anymore, go away." This printer has been very reliable for me, and printed more then 50 reams of paper. All I wanted was to know if they were going to make a driver for it.
I think this will be my last HP printer. IF I had to buy right now a new printer it would not be from HP.Get more detail about HP K5400 Officejet Pro Color Printer.
Posts
